Terms of Service

Terms of Service

Last updated: November 9, 2026

Welcome to ARTESSIE (artessie.com), an independently operated online store offering made-to-order aluminum wall art. These Terms describe the conditions for using our website and purchasing our products. By placing an order, you agree to these Terms, subject to your rights under applicable law.

1. Our Store

ARTESSIE is the trading name used for this online store. Our website is hosted through Shopify, and artwork is produced and fulfilled with service providers including Gelato. Questions may be sent to info@artessie.com.

2. Products and Presentation

Our aluminum wall art is produced after you place an order. We aim to display accurate product information, sizes, prices and images. Screen settings and printing processes may cause modest differences between on-screen previews and finished artwork. Product dimensions and specifications are shown on the relevant product pages.

3. Orders and Payment

Please review your artwork selection, size, shipping address and order details before checking out. Payment options and final charges are shown at checkout. We may decline or cancel orders for legitimate reasons, including payment problems, suspected fraud, material listing errors or inability to fulfill an order. If an accepted payment is associated with an order we cancel, we will issue any refund due under applicable law.

4. Production, Shipping and Delivery

Each artwork is made to order. ARTESSIE offers free standard shipping to destinations supported by our fulfillment network, without a minimum purchase. Availability and delivery estimates vary by destination, production capacity and carrier conditions. Any applicable import duties or taxes will be handled as disclosed at checkout and as required by law. See our Shipping & Delivery Policy for details.

5. Cancellations, Returns and Refunds

Because prints are made to order, we generally do not offer discretionary change-of-mind returns or exchanges. Please contact us immediately if you need to request a cancellation or correction; production can begin quickly and changes may not be possible after it starts. If an item is damaged, defective, incorrect or undelivered, contact us for assistance. See our Returns & Refunds Policy. Nothing in these Terms limits mandatory statutory cancellation, product-conformity, refund or other consumer rights.

6. Intellectual Property

Artwork, photography, text, graphics, branding and other materials displayed on the website are owned by ARTESSIE or their respective rights holders and are protected by applicable intellectual-property laws. You may not reproduce or commercially exploit protected content without permission or another lawful basis.

7. Acceptable Use

Do not misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious code or use the site for unlawful purposes. We may take reasonable steps to protect the store and its users.

8. Third-Party Services and Links

Shopify, payment providers, production partners, carriers and other third parties may help us operate the store. Third-party websites may have separate terms and privacy notices. Using service providers does not remove ARTESSIE's legal obligations to customers.

9. Availability and Liability

We work to maintain accurate information and reliable website access, but technical interruptions and occasional errors can occur. To the extent permitted by applicable law, we are not responsible for losses caused solely by circumstances beyond our reasonable control. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limits mandatory consumer remedies.

10. Privacy

Our handling of personal information is described in our Privacy Policy.

11. Changes to These Terms

We may update these Terms as our services or legal obligations change. The updated version will appear here with a revised date. Updates do not retroactively remove rights that customers already hold under applicable law.

12. Applicable Law and Disputes

Applicable law and dispute-resolution rules are determined by the circumstances of the transaction and relevant law. Nothing in these Terms deprives consumers of mandatory protections available in their jurisdiction. For order concerns, please contact us first so we can try to resolve them promptly.

13. Contact

ARTESSIE
Website: artessie.com
Email: info@artessie.com

ARTESSIE — Art for a Brighter World.